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PRIVACY POLICY

This Privacy Policy for YOLLO (“Company”, “we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”) such as when you:

Download and use our mobile application (YOLLO), or any application of ours that links to this privacy notice.

PLEASE READ THIS PRIVACY POLICY AND THE TERMS OF USE (THE “TERMS”) CAREFULLY. IF YOU DO NOT AGREE WITH THE PROVISIONS OF THIS PRIVACY POLICY OR THE TERMS, DO NOT USE OR VISIT THE SERVICE. BY USING OR VISITING THE SERVICE, YOU AGREE TO THE PROVISIONS OF THIS PRIVACY POLICY AND THE TERMS.

Engage with us in other related ways which includes any sales, promotion, marketing or even events.

Any queries or concerns? Reading this privacy notice will help you understand your privacy rights and choices. In order to use our Services, our users are expected to comply with our policies. This Privacy Policy applies to all users of our Services including without limitation, site visitors and account holders (all such users of the Services including account holders and non-account holders who visit our site collectively referred to as “Users”).

This Privacy Policy is intended to let our users know our approach on how we collect data, use, transfer, and keep the information related to our users to ensure transparency from our end. In the simplest language possible, we wish to inform our users of their rights and also the compliances required on their end in order to have the best user experience at YOLLO. We ensure to keep your information as safe and secure as possible and shall endeavour to keep enhancing the user experience as far as possible.

1. WHAT INFORMATION DO WE COLLECT?

1.1. Personal Information you disclose to us

We only collect information that is voluntarily provided to us by our users when they register on our Services, or express an interest in obtaining information about us or our Services, or when a user uses our Services or contacts us for using our Services.

1.2. Personal Information Provided by Users

The Personal Information that we collect depends on the context of the users’ interactions with us based on the Services we provide and the products and features they choose to use.

The basic personal information that we may require to collect for authentication may include:

  • Names
  • Phone numbers
  • If a user chooses to share the contact information of other individuals with us, in cases like using a referral feature or a friend finder feature, we will collect and retain the contact information provided to us by the user. Please only share the contact information of friends and relatives or of others who have consented to such sharing of their information
  • Email addresses
  • Profile Photo

If a user uses any of our interactive features, such as messaging between Users, comment features, or social features, we will collect information that they might submit or make available. Information that a user provides through public sharing features of the Services (which does not include one-to-one direct messages) will be treated as public information, except where contrary to applicable law. We shall not collect any other information about a user for advertising or any such purposes.

1.3. Application Data

If our users consent to use our Services, we may collect the information mentioned below if the user provides us access and permission to do so, in order to enhance the user experience on our Application.

  • Mobile Device Access: We may request access/permission to certain features from our users’ mobile devices, like the mobile devices camera, text messages, and other features to enhance the user experience of our provided Services. The user may change the access or permissions if they wish to do by going to your device’s settings.
  • Through Interactive Features: If a user uses any of our interactive features, such as messaging between Users, comment features, or social features, we will collect information that you might submit or make available. Information that you provide through public sharing features of the Services (which does not include one-to-one direct messages) will be treated as public information, except where contrary to applicable law.
  • Information Sent by Your Device: We collect certain information that your mobile device, laptop, or other hardware device sends when you use our Services, including but not limited to IP Address, user agent information, network and connectivity information, device identifiers, language preferences, user settings, software and operating system names and versions, hardware models, as well as other information about your use of our Services.

We reserve the right to verify and authenticate the identity of our users and their Personal Information in order to ensure the accurate and safe delivery of Services through our Platform.

1.4. Permission for Minors

You must have attained the age of 13 to be able to use and access our Services. If such cases of minors, the registration and use of our Services must be with the supervision of an adult.

As a parent or legal guardian, please do not permit the minor under your care to disclose Personal Information to us. In any event, such personal data of a minor is disclosed to us, the legal guardian shall hereby consent to the processing of the minor’s personal data and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.

2. HOW DO WE PROCESS DO WE PROCESS YOUR INFORMATION? 

We process the information provided by our users to deliver, administer and keep improving our Services, communicate with our users, and give them the best user experience in the safest and most secure way possible, complying with the law in force.

  • To enable account creation and user authentication and to be able to manage the user’s accounts and to keep them in working order;
  • To be able to respond to user queries and solve any issues that the user may have requested to be catered to;
  • To enable the users to be able to communicate with other users and to process user-to-user communications;
  • In order to protect a user’s vital interests or to prevent harm, we may process the information given where deemed necessary;
  • To customize your experience and otherwise measuring and improving our content and Services;
  • To enforce our agreements, terms, conditions, and policies, and sending you notices and alerts;
  • To understand our Users’ interests, behaviours, and demographics; and
  • To detect security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity.

3. WHAT LEGAL BASIS DO WE RELY ON TO PROCESS YOUR INFORMATION?

We shall only process the personal information of our users when we have a legitimate reason to do so under applicable law, like complying with such law, with the users’ consent, to fulfil our contractual obligations to provide them with the best services, to protect the rights of our users in case they are being violated by another or to fulfil our legitimate business interests in compliance with the applicable laws.

4.  HOW DO WE KEEP YOUR DATA/INFORMATION SAFE?

In order to protect the information provided to us by our users for our Services we shall endeavour to maintain appropriate technical and procedural infrastructure to provide our users with the appropriate security measures in order to safeguard all personal information provided to us by the users against any misuse or unauthorised access or disclosure. We employ Firewalls and other such advanced security technologies to prevent interference or any unauthorized access by intruders. Access to Personal Information is restricted by us to our employees, service providers, and agents who need to process the information in order to provide better Services to our users and who shall be under strict contractual obligations to protect the confidentiality of our users. However, as our users are aware that no electronic transmission over the internet is 100% secure and there is always a risk involved and we cannot guarantee with absolute certainty that cybercriminals, hackers, or unauthorised third parties will not be able to defeat our security, however, we shall try our best to protect and safeguard our user’ personal information and make efforts to provide safe and secure Services to our users but shall not be held responsible for any actions of third parties that are beyond our reasonable control. We do not hold responsibility for any AI-generated content that could infringe on someone's intellectual property (IP) rights. The users are requested to access our Services within a secure environment. 

5.  HOW LONG THE INFORMATION IS PROVIDED RETAINED FOR?

We put in measures that the Personal Information provided by our users in our possession, is destroyed and/or anonymised as soon as and in any case, whenever it is reasonable to assume that:

  • the purpose for which the said Personal Information was collected is no longer being served by the retention of such Personal data; and
  • the retention of such Personal Information is no longer necessary for the desired purpose or for any other reasons including the applicable laws.

6. CHANGES TO PRIVACY POLICY

We reserve the right to make changes to the given Privacy Policy, and any modifications to this policy shall be updated on this page and you will be required to read and accept them to continue your use of the Services.

7. FEEDBACK AND CONCERNS

We at YOLLO are committed to protecting the Personal Information of our users collected by us and look forward to the support of our users for the same. To the extent reasonable and subject to applicable laws we shall provide a user access to the information that we hold about the said user as well as facilitate any modification or updating of information in regard to that user. If you have any feedback or concerns with respect to any content available on YOLLO, please contact us at admin@yolloverse.com .

8. JURISDICTION

 If you choose to use our Services, any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India unless notified otherwise.